Talking about Housing
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Question 1 of 5
1. Question
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Question 2 of 5
2. Question
Musa: This is cold. You need to speak to your landlord.
Javier: I just moved in. I don’t want a conflict. My old landlord raised the every time I asked him to fix something.
Musa: That’s wrong. You have the to heat and hot water and an apartment in good condition. You need to read this, Javier. It’s from my office—the Public Engagement Unit. I want you to study it. It will be useful for your real life and your soap opera, too. Is that how you water your plants?
Javier: No. I think this just started.
Musa: Well, it looks like it’s not stopping. I think you should go upstairs to tell your neighbors there is a leak. Right now!
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Question 3 of 5
3. Question
Javier: Actually, Musa, I think I need to find out the rules. What rights do have in regard to heat?
Musa: The landlord has to turn on the heat when the weather is below a certain . If you don’t get heat, use a thermometer to show the temperature, and call 311 to make a . I want you to call 311 or go to the 311 website and get the details about heat.
Javier: Okay.
Musa: For now, let’s practice about the leak. You’re going to see the super in the morning. Imagine I’m Frantz. What are you going say to me?
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Question 4 of 5
4. Question
Clara: Out the window?! Is that how she got rid of the sofa?
Boris: No, no… The memories are out the window.
Clara: How did she the sofa?
Boris: I heard she called 311. It had a mattress, you know. So there are special rules.
Clara: 311? What’s that?
Boris: Oh, you know, the number for City and information. They have information about all City services. It’s not just for making complaints about noise or for parking rules. You can get information about vaccines, help with food, emergency rental assistance. You can even file a complaint if the landlord doesn’t problems in your apartment.
Clara: File a complaint…
Boris: They can connect you to services that can help with evictions.
Clara: 311! Good to know.
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Question 5 of 5
5. Question
Boris: Please, excuse us.
Tatiana: Yes, please excuse us. We can’t control our emotions.
Clara: We understand.
Manny: Sometimes we can’t ourselves either.
Clara: How can we ever repay you, too? For the help you gave us with the apartment. Boris, your information was priceless.
Manny: It’s true, Boris. And thank you, my love, for showing me how to take charge… to our rights, to speak with the landlord and to make our home home.
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